It’s time to get the right information, at the right time, in the right format
Pantel’s dispatch software serves as a bridge between existing radio, telephony, analog, digital, and data communications, ensuring dispatchers have the tools they need to maintain safety and keep operations running seamlessly.
Custom console solutions are in use by police and fire departments, railways, and business enterprises, and they continue to be the dispatch equipment vendor of choice for public safety, utility, and transportation agencies across North America. Critical Communication Systems, Dispatch Consoles, Computer-Telephony Integration, Critical Information Management Systems, Radio Consoles, and Command and Control Consoles
Challenge
Through some uncharacteristically blunt prospect feedback, Pantel learned they appeared to lack credibility compared with competing vendors. An outdated-looking website cluttered with information failed to instill confidence in the consumer as a powerful player in their industry. This generated a conversation among internal stakeholders, who recognized the need to update their dated client-facing brand, and as a result, update their web presence and marketing collateral.
Solution
Pantel emerged with a fresh brand experience that was fully integrated online, in print, at trade shows and at their offices. Unified messaging was achieved, and customers can now easily navigate an attractive and visually compelling website to easily find the information that is meaningful to them. As confirmed by their staff, Pantel now looks and feels like a heavyweight go-to resource in its industry, and a company committed to continuous improvement both internally and with respect to their value-generating deliverables. There is now no longer a disconnect between their capabilities, and their image.
